GoToMeeting vs WebEx - Which Video Conferencing Tool is Better for Business
As the world shifts from in-person meetings to virtual ones, it is essential to choose the best video conferencing tool for your business. Two of the most popular platforms are GoToMeeting and WebEx. This article will provide a factual, unbiased comparison of these platforms to help you choose the one that fits your business requirements.
Features
When it comes to features, both platforms offer similar ones. Both tools provide audio and video conferencing, screen sharing, and the ability to record and store meetings. GoToMeeting has a few extra features like drawing tools and note-taking features that WebEx lacks.
Pricing
Pricing is an important factor to consider when choosing which video conferencing tool to use. Both platforms offer different pricing plans.
GoToMeeting's pricing plans start at $12 per month per user with an annual subscription. The Professional plan, which includes up to 150 participants, costs $14 per month per user. The Business plan, which includes up to 250 participants, costs $19 per month per user.
WebEx's pricing plans start at $13.50 per month per host with an annual subscription. The Starter plan, which includes up to 50 participants, costs $13.50 per month per host. The Plus plan, which includes up to 100 participants, costs $17.95 per month per host. The Business plan, which includes up to 200 participants, costs $26.95 per month per host.
Security and Compliance
When it comes to cloud compliance, both platforms meet international security and compliance standards. Both tools have ISO 27001 certification and comply with GDPR, HIPAA, and SOC2 regulations.
However, GoToMeeting is considered more secure than WebEx since it offers end-to-end encryption. It means that data is encrypted on the sender's device and then decrypted on the recipient's device, ensuring that only the sender and recipient can access it.
Customer Support
Both platforms provide excellent customer support through email, phone, and live chat. However, GoToMeeting offers 24/7 customer support, ensuring that you can get help anytime you need it.
Conclusion
Both GoToMeeting and WebEx are excellent video conferencing tools for businesses. The decision comes down to what features you need, the number of participants you need to accommodate, and how much you're willing to pay. If security is a top priority, GoToMeeting is the better option.
When choosing between these platforms, be sure to consider how they will integrate into your business workflow and the software you already use. GoToMeeting and WebEx are reliable solutions that can accommodate your video conferencing needs.